These terms are an agreement between you and Jextter Enterprises, Inc. ("Jextter Enterprises", "we", "us"), a Georgia corporation. They cover buying a license to our software and using it. "You" means the person or organization that buys the license; if you accept these terms for an organization, you confirm you have authority to bind it.
By installing or using the software, you agree to these terms. If you do not agree, do not install or use it.
Buying a license
Paddle is our reseller. Purchases are processed by Paddle.com, our online reseller and Merchant of Record. Paddle handles payment, invoicing, sales tax and refunds, and your purchase is also governed by Paddle's Buyer Terms. Product support is provided by us.
Price. The price is shown on the product page when you buy. Paddle adds any sales tax or VAT that applies where you are.
Refunds are covered by our Refund Policy.
What you are licensed to do
The software is licensed, not sold. When you buy a license and pay for it, we grant you a non-exclusive, non-transferable license to install and use the software, under these terms, for as long as they remain in effect.
A seat is one named person. Each seat lets one individual use the software, on computers that person uses for their work. The software installs for that person's own user account on each computer; it does not need, and should not be given, administrator rights.
- A seat may not be shared between people, or used by several people through one account.
- You may reassign a seat to a different person, for example when someone leaves your organization. The original person must stop using the software when you do.
- New computers. Each seat can be activated on new computers as the people using it replace them: two to start, one more for each full month after that, and no more than five new computers in any 12 months. Computers already activated keep working.
- The number of seats you may use is the number you have paid for.
What you may not do
You may not, and may not let anyone else:
- copy the software except as needed to install and use it under these terms, or to keep a backup;
- sell, rent, lend, sublicense or otherwise make the software available to anyone who does not hold a seat;
- reverse engineer, decompile or disassemble the software, except to the extent the law permits it despite this restriction;
- remove or alter any notices of ownership in the software;
- circumvent any license check in the software; or
- use the software in breach of any law, or of the terms of any service you connect it to.
Updates
Your license includes one year of updates from the date of purchase: new versions released in that year, including fixes for changes a document provider makes to its systems and support for new providers.
After that year, you may keep using, and download again, any version released on or before the date your updates end, for as long as these terms remain in effect. Further updates require an update renewal, at the price we offer at the time. Nothing in these terms obliges us to release updates in any particular period.
Your records and the services you connect to
Rehnix retrieves records from document providers using credentials those providers give you, and it saves them to a folder on your computer. The retrieval happens directly between your computer and the provider. We never receive, see or store your records, your case data, or your provider credentials.
You are responsible for:
- having the right to access the records you retrieve, and using the provider's service within its own terms;
- keeping your computers, the records and the credentials secure;
- keeping your own backups of anything you rely on; and
- your professional obligations, including confidentiality and any rules that apply to protected health information.
Because we never create, receive, maintain or transmit your records, we do not act as a business associate or data processor for them. How we handle the limited information we do receive is set out in our Privacy Policy.
The download log
Rehnix writes a log of each retrieval, designed to record accurately what the retrieval did and did not establish. We do not promise that any log will be admitted in evidence, or how a court, tribunal or opposing party will treat it. Whether and how you use it is a matter for your professional judgment. Nothing the software produces, and nothing we say about it, is legal advice.
Support
Support is by email, at the address on our Contact page. We aim to reply within one business day. Please do not send us records or other confidential material; if we need Rehnix's logs, we will ask, and you can review them before sending.
Ownership
We, or our licensors, own the software and all intellectual property in it. These terms give you only the rights expressly stated. If you send us suggestions, we may use them without obligation to you.
Warranty
For 30 days after purchase, if the software does not substantially work as described on our website, tell us and we will either fix it or refund you (see our Refund Policy). That is your only remedy under this warranty.
Apart from that, the software is provided "as is". To the fullest extent the law allows, we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the software will be error-free, that it will work with every provider or every change a provider makes, or that it will run without interruption.
Limit of liability
To the fullest extent the law allows:
- we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, or the cost of substitute services, however caused; and
- our total liability arising out of these terms or the software is limited to the amount you paid for the license in the 12 months before the claim arose.
Some jurisdictions do not allow certain of these limits, in which case they apply only as far as that law permits.
Ending the license
You may end these terms at any time by uninstalling the software. They end automatically if you break them and do not put the breach right within 30 days of our asking you to. They also end for a license that is refunded. When they end, you must stop using the software and uninstall it. Sections 5, 6, 8, 9 (the disclaimer), 10 and 12 continue after these terms end.
General
- Governing law. These terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law rules. Disputes will be resolved in the courts of Hall County, Georgia, unless the law where you live gives you the right to bring proceedings elsewhere.
- Export. You will not use or export the software in breach of United States export controls or sanctions.
- Government users. The software is commercial computer software, licensed to government users under these terms only.
- Changes. We may update these terms. A change applies to versions of the software released after it; the terms you accepted continue to apply to the versions you already have.
- Whole agreement. These terms, with Paddle's Buyer Terms for the purchase, are the whole agreement between us about the software. If a court finds part of them unenforceable, the rest still applies. Not enforcing a term is not a waiver of it.
- Contact. Jextter Enterprises, Inc., Attn: Darick Jarvis, 761 Crestview Terrace, Gainesville, GA 30501. Email: the address on our Contact page.